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Since 1870, the Washington Humane Society has provided comfort and care to the District’s animals. If you have a passion for animal welfare and want to make a difference, you have the opportunity to join a talented team that works every day to make a difference in the lives of animals. We hope that you can share your expertise and commitment with us and become part of our work. Please take time to explore the available positions listed below and read the "how to apply" instructions with each position carefully before applying.

Available Positions:

Animal Care and Control Officer

Animal Caregiver - Full-Time, Part-Time or On-Call

Customer Care Associate - Full-Time

Senior Manager, Behavior and Training

Special Events and Development Coordinator

Staff Veterinarian

Training and Administration Manager

Veterinary Technician 

WHS Internship Program

 

 
Please read the "how to apply" instructions for each job for more specific direction.
 
To Apply: 

To apply for any of the positions listed above, please submit a resume, letter of interest (including salary expectations), and completed printout of the online job application. Due to the volume of applications we receive and in the interest of thoughtfully considering individuals best suited for each position, the Human Resources Department will contact only those applicants moving forward in the selection process. No phone calls, please.
 
 
Via mail: 
Washington Humane Society
Human Resources Department
4590 MacArthur Blvd, NW
Washington, DC 20007
 
Via e-mail:
careers@washhumane.org
(Please include position title in subject line)
 
Via fax: 
202-723-5409

Attention: Human Resources


Animal Care and Control Officer
 
The Washington Humane Society is seeking a dynamic, motivated, flexible team player to join our field services division as an Animal Care and Control Officer (ACO). The ACO must effectively and efficiently provide assistance to animal related calls within the District of Columbia, be able to work with Metropolitan DC Police, and interact with and educate the public on the responsibility of companion animal ownership, explaining provisions of the DC Animal Control Act. Officers are responsible for rescuing animals from dangerous situations, as well as picking up sick, injured, and trapped animals and impounding animals, when needed.

Qualifications:
 
  • Must have HS diploma/GEDKnowledge/experience in state/local animal laws and enforcement techniques
  • Excellent written/verbal communication skills
  • Ability to run, climb over/under objects, and lift over 50 lbs.
  • Must be able to handle/examine wild/domestic animals
  • Must have a valid driver’s license with a good driving record and pass criminal history/pet cruelty background checks
  • Must be flexible to work on-call nights and weekends
How to Apply
 
Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject “ACO.” 



Animal Caregiver - Full-Time, Part-Time or On-Call
 
The Washington Humane Society is seeking compassionate, motivated, and detail-oriented individuals to join our team as full-time, part-time, and on-call Animal Caregivers. Successful candidates will be responsible for providing humane handling and care for all shelter animals and outstanding customer service, maintaining accurate animal records, and ensuring a safe and sanitary environment for animals and people. Animal Caregivers clean and disinfect animal living areas, assist with medical care and behavior enrichment, as well as work with customers and promote animals for adoption. Successful completion of training program and general knowledge exam required.

Qualifications:
 
  • Experience handling domestic and wild animals
  • Excellent communication skills and the ability to manage multiple priorities in a fast-paced environment
  • Ability to find creative solutions to challenges
  • A team-oriented approach to work with an ability to bring out the best in peers
  • Passion for the Washington Humane Society mission
How to Apply
 
Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject “Animal Caregiver” and specify your preference for full-time, part-time or on-call. 


Customer Care Associate - Full-Time
 
The Washington Humane Society is seeking a motivated, customer service-focused team player to provide support to the front desk, adoptions, and animal care operations. The successful candidate will assist the public with a wide-range of animal-related visits and calls about DC animal-related laws and shelter policies and programs. Responsibilities entail providing outstanding customer service, maintaining accurate animal records, and maintaining a safe and sanitary environment for animals and people.
 
Customer Care Associates counsel customers about alternatives to relinquishing their pets, provide or direct customers to support when having challenges with their pets, assist the public with locating their lots pets, return lost pets to their families, and receive and process animals relinquished at the adoption center. Position available is full-time (days); weekends required. WHS offers a competitive salary and excellent benefits package.
 
Successful completion of training program and general knowledge exam required.
 
Qualifications:
 
  • Excellent communication skills and ability to manage multiple priorities in a fast-paced environment
  • Ability to find creative solutions to challenges
  • Outstanding customer service attitude
  • A team-oriented approach to work, with an ability to bring out the best in peers
  • Experience handling domestic and wild animals preferred
  • Passion for the Washington Humane Society mission
How to Apply
 
Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject "Customer Care Associate.” 


Senior Manager, Behavior and Training
 
The Washington Humane Society (WHS) is seeking an experienced, energetic and creative Senior Manager of Behavior and Training. This full-time position will divide time between both adoption centers and will report to the Director of Rehoming.

The Senior Manager of Behavior and Training will be charged with developing and growing new programs to help more animals. With direct oversight of behavior staff at both of our adoption centers, as well as responsibility for our Dog Tags, PACK, and growing behavior program, you will have a tremendous opportunity to transform the cause of animal welfare in the nation’s capital for years to come. 

Responsibilities:
 
  • Serve as the senior manager for behavior, enrichment, and training programs, working as part of the team developing new programs to provide for in-shelter enrichment, adopter support, and training for all animals in our care
  • Develop and launch a volunteer-based pet behavior helpline for members of the public
  • Improve internal processes related to behavior assessments and pet surrender counseling
  • Ensure high quality behavioral care for all animals, including implementation of adoption center staff-supported behavior modification programs
  • Develop programs to ensure behavioral enrichment involvement by staff members throughout the organization
  • Dramatically expand the support programs for adopters
  • Work with adoption center staff to expand dog play groups and provide unique opportunities for same-species activities for other animals
  • Provide leadership for the development of uniquely qualified foster homes to work on behavior issues with animals in need of focused additional support
  • Oversee the expansion of the WHS Dog Tags program
  • Guide direction of focused volunteer efforts for PACK running program and in-shelter training program

Qualifications:

  • Experience in developing, managing, and motivating a team
  • Demonstrated expertise in shelter behavior and enrichment programs
  • Success in creating, developing, and sustaining strong shelter programs
  • A record of strong relationships with customers and other animal protection organizations
  • A team-oriented and collaborative approach to work, with an ability to bring out the best in peers
  • Resilience, goal-orientation, and an ability to think strategically
  • Exceptional communication skills
  • Experience in budget oversight as well as reporting and statistics
  • Passion for networking with others in the shelter industry and for the Washington Humane Society mission

How to Apply
 
Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject “Senior Manager, Behavior and Training.” 


Special Events and Development Coordinator
 
The Washington Humane Society (WHS) seeks a Special Events and Development Coordinator to support the Development team with all special events throughout the year, focusing on small fundraising events. This entry-level position will also assist with general administrative duties for the Development Department. The Coordinator interacts frequently with donors, vendors, staff, and the general public with the purpose of executing all aspects of WHS special events and building strong, collegial working relationships. This individual will represent WHS in the community while meeting with business owners and community leaders to develop partnerships and secure sponsorship for events. The successful candidate will think creatively about ways to include WHS programmatic information into events, especially adoption events (which will require close collaboration with WHS Adoptions staff). Ability to work with and coordinate interns and volunteers will also be very important.

Responsibilities:
 
  • Manage numerous small fundraising events, including scheduling, coordinating staff and animals, coordinating marketing materials and giveaways, providing onsite support, and completing follow-up
  • Support the events team with tasks associated with WHS signature special events: Bark Ball, Sugar & Champagne Affair, Fashion for Paws, and DC Walk for the Animals
  • Assist in day-to-day activities specific to all special events; support public relations and communications efforts related to fundraising events; assist in building lasting community partnerships; work with event committees and volunteers; arrange and implement event logistics (from contracts and catering, to run of show); as well as plan and execute the recognition of donors and volunteers
  • Develop and manage key partnerships with vendors and sponsors to grow the current WHS partnership program and webpage
  • This position must view all WHS activities for fundraising possibilities and work with appropriate WHS staff on these activities; teamwork is key to the success of WHS and particularly to the success of its development efforts
  • Build strong, collegial working relationships with WHS staff, volunteers, sponsors, vendors, board members, donors, and others
  • Promote and sustain open communication channels between volunteers, staff, and management
  • Represent WHS to the public in a polished, inviting, energetic, passionate, and professional manner

Qualifications:

  • Basic knowledge of principles, ethics, and practices of fundraising and special events planning
  • Ability to assist with multiple long- and short-term projects simultaneously, meeting all related deadlines; ability to plan, prioritize, coordinate, and manage own work; ability to make decisions and solve problems independently, effectively, and creatively
  • Ability to work well under pressure
  • Excellent verbal communication, interpersonal and relationship-building skills to effectively work with a variety of people and personalities (in person and in writing)
  • Proven ability to work effectively with a team
  • Ability to present, inform, and motivate individuals and groups about the WHS mission and the importance of raising funds in support of the mission
  • Thorough, organized, and detail-oriented approach to all assignments and work
  • Experience working within budgets
  • Understands the confidential nature of fundraising efforts and donor information
  • A minimum of one year professional experience in special events or nonprofit development with an interest in events
  • A bachelor’s degree in tourism and events management, marketing, public relations, or other related field
  • Creative vision to design/implement extraordinary and relevant events that will positively raise the visibility of WHS and lead to greater revenues
  • Strong organizational and project management skills, with ability to meet deadlines and multi-task successfully
  • Superior attention to detail while maintaining “big picture” view of projects
  • Excellent written and verbal communication skills and the ability to articulate in layman’s terms concepts that might be unfamiliar to volunteers and other staff
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint), Convio, TeamRaiser, and Raiser’s Edge is a plus

How to Apply
 
Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject “Special Events and Development Coordinator.” 


   
Staff Veterinarian
 
The Washington Humane Society (WHS) is seeking a skilled veterinarian, who is passionate about saving the lives of animals, to join our organization as Staff Veterinarian. WHS provides care and services for all animals of the District of Columbia as well as serving our community through a broad portfolio of programs including humane law enforcement, animal control, no-cost community cat TNR programs, wildlife rescue, pet retention programs, and humane education. WHS is the only Congressionally-chartered animal welfare agency in the United States, providing comfort and care to over 43,000 animals each year through its wide range of programs and services.

The Staff Veterinarian works with the WHS Medical Director to provide sterilization services for shelter and public animals, to engage with our community through low-cost vaccine clinics, and to provide treatment and care to animals in our two adoption centers. The ideal candidate will be experienced in high-volume spay/neuter, have gone through focused shelter medicine veterinary programs, and possess an excitement for providing care to animals in need and a steadfast commitment to helping our organization reach its goals.
 
Responsibilities:
 
  • Contribute to WHS efforts to reduce pet overpopulation in our region by performing sterilization surgeries for WHS animals as well as animals from other organizations in the region and for owned pets
  • Support the WHS commitment to helping our community give their own pets the best care possible by providing basic health services and pet care education through our robust, low-cost vaccine clinics
  • Work as part of the medical team to keep animals healthy while in our shelters by providing appropriate and timely medical and surgical care to shelter and foster animals, following the SOPs developed by WHS Medical and Shelter Directors
  • Bring a spirit of continuous learning and a curious mind that is looking always for how WHS can continue to improve our operation to better serve the people and animals of our region
  • Help staff grow in their position and develop future leaders for our organization
  • Act as a leader for more junior staff by always being professional, kind, honest, and compassionate
  • Willingness to work with, oversee, and instruct  pre-vet interns, veterinary externs, volunteers, and other veterinarians from our community
Qualifications:
 
  • Must be able to perform a minimum of 30 spay/neuter surgeries per day; proficiency in or willingness to learn sterilization procedures of rabbits
  • Ability to effectively communicate with a wide variety of constituencies including the (volunteer) Board of Directors, the staff, a volunteer workforce, current and potential donors, representatives of other animal protection organizations, private and public agencies, public officials, the press, and private citizens
  • Must be able to train and assist in directing the activities of department staff and volunteers
Salary commensurate with experience; WHS provides health, dental, and vision insurance at no cost to employees; 401K plan (1% matching); $10,000 life insurance policy at no cost to the employee; Employee Assistance Program and other benefits.
 
How to Apply

Please submit a cover letter outlining your qualifications and passion for the WHS mission, salary history, your resume, and completed online job application to careers@washhumane.org with the subject “Vet.” Thank you for your interest!
 

Training and Administration Manager
 

The successful Training and Administration Manager candidate will have a combination of shelter operations and training experience with an ability to foster mentoring relationships and provide excellent customer service to both internal and external customers. This position reports to the Director of Strategic Operations and will be responsible for providing operational and management support of WHS programs and facilities to WHS staff by creating a culture that will support our mission and an environment of safety, respect, and caring. 

Responsibilities:

  • Acts as primary support to Director of Strategic Operations in oversight of all areas of administrative shelter operations
  • Works collaboratively and proactively with directors, managers, and department supervisors to create and maintain a progressive and productive work environment
  • Develops and writes SOPs
  • Develops and writes training job aids
  • Implement operational excellence standards, including educating and coaching WHS staff to achieve these standards
  • Work directly with COO to identify grant funding opportunities; liaise with Development Department for grant applications and tracking
  • Develop mechanisms and processes to create inter-departmental cooperation and collaboration
  • Oversee the ongoing development, selection, facilitation, and evaluation of all training programs to support staff development
  • Develop and communicate process improvement plans and implementation for consistent practices and efficiency organization-wide
  • Works with staff members and managers to provide necessary support, including needs assessment, design, development, and delivery of training initiatives

  Qualifications:

  • College degree in applicable field and two to five years of experience at an animal welfare organization in a leadership role and two to five years of experience in training
  • Knowledge of adult learning styles
  • Passion for training and developing others
  • Ability to plan and organize multiple tasks and accomplish goals
  • Strong ability to lead by example and foster mentoring relationships
  • Excellent oral and written communication skills
  • Strong ability to teach and provide feedback, coaching for improvement
  • Demonstrated ability to work effectively in a team environment with positive attitude and in agreement with the WHS mission and core values
  • Must be able to routinely lift 30 pounds
  • Outstanding customer service skills
  • Must be able to perform strenuous physical activity on a daily basis, including but not limited to: lifting and carrying, reaching, stooping, squatting and bending
  • Excellent computer skills, familiarity with PetPoint 

 

How to Apply
 
Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject “Training Manager.” 


Veterinary Technician
 
The Washington Humane Society (WHS) seeks an energetic, positive team oriented player to join the medical staff at the National Capital Area Spay and Neuter Center. Main responsibilities include assisting in the performance of surgical preparation, anesthetic induction, monitoring, recovery, examination, and medication of shelter and public animals. Veterinary Technicians are also responsible for administering vaccinations and other appropriate injections as needed.

The successful candidate must have:
 
  • Strong veterinary, surgical, and critical care skills, including surgical prep, maintenance of the surgical patient, patient recovery and critical care (including CPCR), familiarity with infectious disease transmission and prevention, and basic laboratory skills
  • High school diploma or equivalent
  • Demonstrated ability to work effectively in a team environment; a track record of successful relationships with colleagues, subordinates, and customers
  • Ability to regularly lift up to 50 lbs. unassisted
  • Be able to work a flexible schedule
  • Strong motivation to make a difference in the lives of animals with a commitment to rescue/help any animal in need
  • Strong attention to detail and excellent record keeping skills
  • Excellent communication skills (written and verbal), computer literate, and knowledge of resolving conflicts with domestic and wild animals
  • Demonstrated interpersonal relationship skills
How to Apply
 
Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject “Vet Tech - SNC.” 



WHS Internship Program
 
WHS has been the leading voice for animals in the District of Columbia since 1870. WHS is committed to remaining a model for all humane communities across the nation. WHS's Internship Program provides a wide range of opportunities for students to gain insight into the work of WHS. Every year a limited number of places for internships are available.
Departments that Internships are available are as follows:
 
  • Volunteer Programs
  • Animal Care
  • Shelter Medical Department (New York Avenue)
  • Adoptions
  • Field Services
  • Special Events
  • Spay/Neuter
  • Behavior and Learning
  • Development (graphic designer experience needed)
  • Marketing and Communications
  • Human Resources

To take part in the program, we look for the following minimum eligibility criteria:
  
  • Applicants must be US citizens and should have a strong academic record (3.0 GPA or better).
  • Applicants must be enrolled in a degree program in a college or university, second university degree or higher, at the time of application and during the internship.
  • A minimum of 18 years of age
  • Approval from the department’s internship adviser and completed Internship Application Package should be turned in before starting the internship.
 
 
To Apply:

To apply for any of the positions listed above, please submit a resume, letter of interest (including salary expectations), and completed printout of the online job application. Due to the volume of applications we receive and in the interest of thoughtfully considering individuals best suited for each position, the Human Resources Department will contact only those applicants moving forward in the selection process. No phone calls, please.
 
Via mail:
Washington Humane Society
Human Resources Department
4590 MacArthur Blvd, NW
Washington, DC 20007
Via e-mail:
careers@washhumane.org
(Please include position title in subject line)
Via fax:
202-723-5409
Attention: Human Resources


 
 
 
 
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