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Since 1870, the Washington Humane Society has provided comfort and care to the District’s animals. If you have a passion for animal welfare and want to make a difference, you have the opportunity to join a talented team that works every day to make a difference in the lives of animals. We hope that you can share your expertise and commitment with us and become part of our work. Please take time to explore the available positions listed below and read the "how to apply" instructions with each position carefully before applying.


Available Positions

 

Adoptions Counselor (2 Full-Time)

Animal Care & Control Field Dispatcher

Animal Caregiver (Full-Time and Part-Time)

Animal Care and Control Officer

Clinic Assistant (Part-Time)

Customer Care Associate (Full-Time and Part-Time)

Office Administrator

WHS Internship Program

 


 

Please read the "how to apply" instructions for each job for more specific direction.

To Apply: 

To apply for any of the positions listed above, please submit a resume, cover letter, and completed online job application. Due to the volume of applications we receive and in the interest of thoughtfully considering individuals best suited for each position, the Human Resources Department will contact only those applicants moving forward in the selection process. No phone calls, please.
 
 
Via mail: 
Washington Humane Society
Human Resources Department
4590 MacArthur Blvd, NW
Washington, DC 20007
 
Via e-mail:
careers@washhumane.org
(Please include position title in subject line)
 
Via fax: 
202-723-5409

Attention: Human Resources

Adoptions Counselor (2 Full-Time)

Facilitate animal adoptions by providing excellent customer service to potential adopters, helping to make matches, and completing all steps of the adoption process. The adoption counselor works with a team of other counselors to ensure that all adoptable animals are well-presented and ultimately find their ways into loving homes. 

Essential Duties & Responsibilities:

  • Conduct counseling sessions with potential adopters—conversations aimed at making matches between adopter and animal, providing guidance about responsible pet ownership, and setting up an animal and adopter for success in the home.
  • Must work collaboratively and with confidence in a high-stress, fast-paced work environment. 
  • Must be flexible and have the ability to complete required daily tasks even when unanticipated situations arise that will require deviation from those tasks. 
  • Provide excellent customer service to potential adopters and people who have already adopted while using problem solving skills to ensure the best outcome for all animals and people. 
  • Work collaboratively with other department members to provide regular oversight of email and phone to ensure all adoption inquiries are attended to in a timely manner.
  • Weekly participation in offsite adoption events—including assisting with animal selection, driving the mobile adoption vehicle, providing on-site management of animals and volunteers, and being an ambassador for WHS.
  • Writing creative bios and snapping photos of all available animals for use on the website and kennel cards.
  • Any other duties as assigned by the Adoptions Supervisors.

Minimum Requirements: 

College degree preferred. May substitute extensive experience in animal sheltering work and/or customer service for college credits.  Minimum 1 year experience working or volunteering in an animal shelter or related field.   

Ability to effectively communicate with a wide variety of constituencies including the Board of Directors, the staff, a volunteer workforce, current and potential donors, representatives of other animal protection organizations, private and public agencies, public officials, the press and private citizens.

How to Apply:

Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject “Adopt."

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Animal Care & Control Field Dispatcher

Ensures field officers are provided with continuous accurate and complete information regarding calls for service on a round-the-clock basis. Provides quality customer service to callers related to field service matters. Ensures that all required paperwork, log books and follow up calls are processed appropriately. The hours will be Wednesday 6:30 am to 3pm, Thursday thru Saturday 1:30pm to 10pm, and Sundays 6:30am to 3pm. Off Mondays and Tuesdays (the actual hours may vary but days off will remain the same.) The position will report to the Animal Control Corporal.


Essential Duties & Responsibilities:

  • Receive calls from the public related to animal control field work.
  • Obtains complete and accurate information for each call taken.
  • Dispatches calls to officers in the field and acts as a support resource for officers.
  • Assists the public in resolving animal related conflicts with long-term effective solutions.
  • Ensures that all dispatched calls are recorded properly.
  • Maintains filed call log to ensure calls are properly carried over or are closed appropriately.
  • Receive reports of animal bites, records them properly.
  • Forwards reports to appropriate persons and follows up when necessary to ensure complete information has been obtained.
  • Additional duties as assigned by the Animal Control Director and/or Dispatch Manager.

Minimum Requirements:

Must have a high school diploma or equivalent.  Excellent communication skills, knowledge of resolving conflicts with domestic and wild animals.

How to Apply:

Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject “Dispatcher."

Animal Caregiver (Full-Time and Part-Time)

The Washington Humane Society is seeking compassionate, motivated, and detail-oriented individuals to join our team as full-time and part-time Animal Caregivers. Successful candidates will be responsible for providing humane handling and care for all shelter animals and outstanding customer service, maintaining accurate animal records, and ensuring a safe and sanitary environment for animals and people. Animal Caregivers clean and disinfect animal living areas, assist with medical care and behavior enrichment, as well as work with customers and promote animals for adoption. Successful completion of training program and general knowledge exam required.

Qualifications:

Experience handling domestic and wild animals.
Excellent communication skills and the ability to manage multiple priorities in a fast-paced environment.
Ability to find creative solutions to challenges.
A clean driving record.
A team-oriented approach to work with an ability to bring out the best in peers.
Passion for the Washington Humane Society mission

Minimum Requirements:

Must have a high school diploma or equivalent.  Excellent communication skills, knowledge of resolving conflicts with domestic and wild animals.

How to Apply:

Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject “Caregiver."

Or come to our Summer Job Fair. Look for the announcement on our Facebook page. Please bring resume, cover letter, and completed online job application

Animal Care and Control Officer


The Washington Humane Society is seeking a dynamic, motivated, flexible team player to join our field services division as an Animal Care and Control Officer (ACO). The ACO must effectively and efficiently provide assistance to animal related calls within the District of Columbia, be able to work with Metropolitan DC Police, and interact with and educate the public on the responsibility of companion animal ownership, explaining provisions of the DC Animal Control Act. Officers are responsible for rescuing animals from dangerous situations, as well as picking up sick, injured, and trapped animals and impounding animals, when needed. Completes those duties assigned to him/her by Supervisors and/or Director of DCACFS.

Qualifications:
  • Must have HS diploma/GED
  • Knowledge/experience in state/local animal laws and enforcement techniques
  • Excellent written/verbal communication skillsAbility to run, climb over/under objects, and lift over 75 lbs.
  • Must be able to handle/examine wild/domestic animalsMust have a valid driver’s license with a good driving record and pass criminal history/pet cruelty background checks
  • Must be flexible to work on-call nights and weekends
Certificates and Licenses:
  • Must maintain a valid driver’s License and a driving record acceptable to insurance provider
  • Must possess and maintain certification for  Euthanasia by Injection (EBI) or obtain certification within six months of hire
  • Must possess and maintain certification for Chemical Capture, or obtain certification within one year of hire
  • Must possess and maintain certification for Bite Stick, or obtain certification within six months of hire
  • Must possess and maintain certification for Pepper Spray (OC) or obtain certification within six months of hire
  • Must possess NACA Levels I and II training or successfully complete WHS (DCAC) Animal Control Officers training program within five (5) weeks of hire. Note: Applicants with NACA Level I and II certification must still pass WHS (DCAC) Animal Control Officers training program within three (3) weeks of hire.
Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject “Animal Care and Control Officer."


   

Clinic Assistant (Part-Time)


The Washington Humane Society Spay and Neuter Center is currently hiring for a part-time cleaning position. The hours for the position are Mon–Thurs, 5pm - 9pm.  
                                                                                                                                           
Essential Duties & Responsibilities:                            
                                                                                                              
The part time cleaner must be willing to maintain the highest standards in cleanliness and adhere to all Standard Operating Procedures. Daily responsibilities include: cleaning the dog and cat kennels, public areas, and restrooms; sweeping and mopping floors, emptying trash, keeping up with laundry, and other duties as assigned by supervisor. Candidates must be able to stoop, squat, bend, lift, carry up to 40 lbs, and otherwise have no mobility restrictions.  Applicants must be dependable, have reliable transportation, and be able to pass a criminal background check. You must be comfortable working around all animals, and previous animal experience is preferred.                                                                                                                                                          
How to Apply:

Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject "SNC Assistant.” 
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Customer Care Associate (Full-Time and Part-Time) 

The Washington Humane Society is seeking a motivated, customer service-focused team player to provide support to the front desk, adoptions, and animal care operations. The successful candidate will assist the public with a wide-range of animal-related visits and calls about DC animal-related laws and shelter policies and programs. Responsibilities entail providing outstanding customer service, maintaining accurate animal records, and maintaining a safe and sanitary environment for animals and people.Customer Care Associates counsel customers about alternatives to relinquishing their pets, provide or direct customers to support when having challenges with their pets, assist the public with locating their lots pets, return lost pets to their families, and receive and process animals relinquished at the adoption center. Position available is full-time (days); weekends required. WHS offers a competitive salary and excellent benefits package. Successful completion of training program and general knowledge exam required.

Qualifications:

  • Excellent communication skills and ability to manage multiple priorities in a fast-paced environment.
  • Ability to find creative solutions to challenges.
  • Outstanding customer service attitude.
  • A clean driving record.
  • A team-oriented approach to work, with an ability to bring out the best in peers.
  • Experience handling domestic and wild animals preferred.
  • Passion for the Washington Humane Society mission

How to Apply:

 Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject "Cust Care.” 

 

Or come to our Summer Job Fair. Look for the announcement on our Facebook page. Please bring resume, cover letter, and completed online job application

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Office Administrator


The Washington Humane Society is seeking a self-motivated, organized individual to assist in overall office administration at the MacArthur Blvd location. A qualified candidate will play a critical role in ensuring efficient and effective day-to-day operations of the WHS Administrative Offices and assist with Human Resources tasks. The Office Administrator will need to provide exemplary customer service to the public, board members, volunteers, donors, and employees via the telephone and in person and must be able to manage multiple priorities effectively. 

Qualifications:

  • A Bachelor’s degree (BA) from a four year college or university preferred with one to three years related experience or training, preferably in non-profit or communication environment, and/or the equivalent combination of education and experience. 
  • Excellent communication skills are essential. 
  • Needs to be proficient in Microsoft Office. 
  • Experience with Luminate Online, PetPoint and database management a plus. 

How to Apply:

Please submit a cover letter outlining your qualifications and salary requirements with your resume and completed online job application to careers@washhumane.org with the subject "Office Admin.”

 

WHS Internship Program (Unpaid)

 WHS has been the leading voice for animals in the District of Columbia since 1870. WHS is committed to remaining a model for all humane communities across the nation. The WHS Internship Program provides a wide range of opportunities for students to gain insight into the work of WHS. Every year a limited number of places for internships are available.

Departments that Internships are available are as follows:

  • Volunteer Programs
  • Animal Care
  • Shelter Medical Department (New York Avenue)
  • AdoptionsField Services
  • Special Events
  • Spay/NeuterBehavior and Learning
  • Development (graphic designer experience needed)
  • Marketing and Communications
  • Human Resources

Departments that Internships are available are as follows: 

 
  • Volunteer Programs
  • Animal Care
  • Shelter Medical Department (New York Avenue)
  • Adoptions
  • Field Services
  • Special Events
  • Spay/Neuter
  • Behavior and Learning
  • Development (graphic designer experience needed)
  • Marketing and Communications
  • Human Resources

To take part in the program, we look for the following minimum eligibility criteria:
  
  • Applicants must be US citizens and should have a strong academic record (3.0 GPA or better).
  • Applicants must be enrolled in a degree program in a college or university, second university degree or higher, at the time of application and during the internship.
  • A minimum of 18 years of age
  • Approval from the department’s internship adviser and completed Internship Application Package should be turned in before starting the internship.

To Apply:

To apply for any of the positions listed above, please submit a resume, letter of interest (including salary expectations), and completed printout of the online job application.

Due to the volume of applications we receive and in the interest of thoughtfully considering individuals best suited for each position, the Human Resources Department will contact only those applicants moving forward in the selection process. No phone calls, please.
 
Via mail:
Washington Humane Society
Human Resources Department
4590 MacArthur Blvd, NW
Washington, DC 20007
Via e-mail:
(Please include position title in subject line)

Via fax:

202-723-5409
Attention: Human Resources

 

 

 

 

 
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